TRB’s Transit Cooperative Research Program (TCRP) Synthesis 127: Addressing Difficult Customer Situations considers issues surrounding difficult customers or passengers and the variety of circumstances that can arise when they utilize transit system facilities or vehicles. The report identifies current practices used by transit agencies to prevent, prepare for, and deal with these incidents. View the.. read more →

TCRP Project J-7 Synthesis Topic SA-38 Now Available Successful Practices and Training Initiatives to Reduce Bus Accidents and Incidents at Transit Agencies The purpose of this study is to document successful practices and training initiatives, including bus operator training and retraining programs, that have been effective in reducing accidents and incidents. Recognizing that safety does.. read more →

This report summarizes the data findings from profiling 17 Florida transit agencies in regards to rear-ended and side collisions. Site visits were conducted to get a better understanding of their procedures for investigating, tracking, and preventing collisions. It also included an analysis of their NTD and non-NTD collision data. Based on the findings, this report.. read more →

TRB’s Transit Cooperative Research Program (TCRP) Synthesis 117: Better On-Street Bus Stops explores major issues and successful approaches to address on-street bus stops from both the transit agency’s perspective and customer’s perspective. It documents the current state of the practice with regard to actions taken to address constraints and improvements to on-street bus stops. View.. read more →

Journal of Public Transportation Article in Volume 17, Issue 4 (2014) by Jeffrey M. Casello, Geoffrey McD. Lewis, Kevin Yeung, Deborah Santiago-Rodriguez. This paper presents an easy-to-use model to assist in technology selection for transit planning. The model computes annual costs for two technologies—currently BRT and LRT—for a system with characteristics specified by the user.. read more →

The transit industry has always shown a great interest in the adoption of transformational safety technologies to improve the safety of its passengers and drivers, as well as all road users including pedestrians. Due to its unique characteristics and behaviors, such as vehicle size and frequent stops/starts, transit often deals with safety challenges and priorities.. read more →

This paper describes how a team led by Battelle, on behalf of the Research and Innovative Technology Administration and Federal Transit Administration, has deployed 5 collision avoidance applications on University of Michigan transit buses, including two applications—one for pedestrian crosswalks and one for vehicles cutting in front of transit buses at stops—identified as high-priority concerns.. read more →

In this study, researchers at the National Center for Transit Research performed a multi-topic comprehensive examination of bus operator-related critical safety and personal security issues. The goals of this research effort were to: Identify and discuss the organizational reporting structure related to safety departments and/or function within each of the 30 fixed route public transit.. read more →

The Phase II of the Florida Transit research that was aimed at investigating the need to track external driving hours by transit operators. The same methodology used for Phase I was used with additional analysis on external driving hours. It is interesting to note that the findings of Phase II were in agreement with the.. read more →

TRB’s Transit Cooperative Research Program (TCRP) Synthesis 108: Transit Bus Operator Distraction Policies is designed to help transit agencies develop policies and programs to address and prevent distracted driving incidents. View full report. read more →