TRB’s Transit Cooperative Research Program (TCRP) Synthesis 127: Addressing Difficult Customer Situations considers issues surrounding difficult customers or passengers and the variety of circumstances that can arise when they utilize transit system facilities or vehicles. The report identifies current practices used by transit agencies to prevent, prepare for, and deal with these incidents. View the.. read more →

This report summarizes the data findings from profiling 17 Florida transit agencies in regards to rear-ended and side collisions. Site visits were conducted to get a better understanding of their procedures for investigating, tracking, and preventing collisions. It also included an analysis of their NTD and non-NTD collision data. Based on the findings, this report.. read more →

The transit industry has always shown a great interest in the adoption of transformational safety technologies to improve the safety of its passengers and drivers, as well as all road users including pedestrians. Due to its unique characteristics and behaviors, such as vehicle size and frequent stops/starts, transit often deals with safety challenges and priorities.. read more →

Section 20021(b) of the Moving Ahead for Progress for the 21st Century (MAP-21) legislation requires the Secretary of Transportation  to submit a report of the results of a “Bus Safety Study” to the Committee on Banking, Housing, and Urban Affairs of the Senate and the Committee on Transportation and Infrastructure of the House of Representatives.  .. read more →

In this study, researchers at the National Center for Transit Research performed a multi-topic comprehensive examination of bus operator-related critical safety and personal security issues. The goals of this research effort were to: Identify and discuss the organizational reporting structure related to safety departments and/or function within each of the 30 fixed route public transit.. read more →

TRB’s Transit Cooperative Research Program (TCRP) Synthesis 108: Transit Bus Operator Distraction Policies is designed to help transit agencies develop policies and programs to address and prevent distracted driving incidents. View full report. read more →

A Qualitative Analysis of Bus Simulator Training on Transit Incidents The purpose of this research was to track and observe three Florida public transit agencies as they incorporated and integrated computer-based transit bus simulators into their existing bus operator training programs. In addition to the three Florida case study agencies, four transit agencies outside Florida.. read more →

The purpose of this research was to track and observe three Florida public transit agencies as they incorporated and integrated computer-based transit bus simulators into their existing bus operator training programs. In addition to the three Florida case study agencies, four transit agencies outside Florida were contacted and interviewed on their experiences with the use.. read more →

This study explored the feasibility of using movable and reusable boarding and alighting (B&A) pads at bus stops. Potential design alternatives in terms of materials and structural support for these pads were evaluated. The review focused on the existing and alternative design materials, especially in applications other than for transit purposes, which could potentially replace.. read more →

Objectives: Sleep disturbances can impair alertness and neurocognitive performance and increase the risk of falling asleep at the wheel. The authors investigated the prevalence of sleep disorders among public transport operators (PTOs) and assessed the interventional effects on hypersomnolence and neurocognitive function in those diagnosed with obstructive sleep apnea (OSA). Methods: Overnight polygraphy and questionnaire.. read more →