TRB’s Transit Cooperative Research Program (TCRP) Report 150: Communication with Vulnerable Populations: A Transportation and Emergency Management Toolkit describes how to create a communication process to reach vulnerable populations regarding their transportation options in emergencies.

The toolkit provides a guiding framework and tools for constructing a scalable, adaptable communication process built on a network of agencies from public, private, and nonprofit sectors. Together, these partners will form interconnected communication channels with the ability to carry out the function of emergency communication not necessarily possible by working alone.

A PowerPoint slide show, which summarizes the toolkit, is available online.  View Report